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Return & Refund Policy

At SB Furniture, customer satisfaction is our priority.

Eligible Returns

Returns are accepted only if:

  • The product received is damaged during transit.

  • An incorrect product has been delivered.

  • Manufacturing defects are identified upon delivery.

Customers must notify us within 48 hours of receiving the product.

Non-Returnable Items

The following products are not eligible for return:

  • Customized furniture

  • Made-to-order products

  • Products damaged due to improper handling or misuse

  • Products already assembled or modified by the customer

Refund Process

After inspection and approval:

  • Refunds will be processed within 7–10 business days.

  • Refunds will be credited using the original payment method.

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