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Return & Refund Policy
At SB Furniture, customer satisfaction is our priority.
Eligible Returns
Returns are accepted only if:
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The product received is damaged during transit.
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An incorrect product has been delivered.
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Manufacturing defects are identified upon delivery.
Customers must notify us within 48 hours of receiving the product.
Non-Returnable Items
The following products are not eligible for return:
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Customized furniture
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Made-to-order products
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Products damaged due to improper handling or misuse
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Products already assembled or modified by the customer
Refund Process
After inspection and approval:
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Refunds will be processed within 7–10 business days.
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Refunds will be credited using the original payment method.
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